You want to delight and surprise our customers, in a great way. Therefore if you aren’t pleased with your merchandise, please contact and we’ll try everything we are able to to really make it right.

Computer Services

We guarantee computer services presented to you by Global Technical Solutions online or over the telephone for thirty days.

Our Money-Back Guarantee policy ensures your satisfaction. When the Global Technical Solutions couldn’t to do in compliance to service

specifications and you aren’t thrilled using the service you’ve purchased, you can aquire a 100 % refund within thirty days of initial registration.

About our Money-Back Guarantee

Our Money-Back Guarantee policy ensures your satisfaction. When the couldn’t perform in compliance to service

specifications and you aren’t completely pleased with the service you’ve purchased, you can aquire a 100 % refund within thirty days of initial registration.

Please call our customer support number 888-514-9957 within thirty days of acquisition of our service.

Online Privacy Policy

The Global Technical Solutions Online Privacy Policy, which is an essential part of those Conditions and terms, is incorporated here by reference. Should you

haven’t yet reviewed the Global Technical Solutions Online Privacy Policy, then please so just before saying yes to those Conditions and terms. You agree that beyond

the private Information identified within the Online Privacy Policy, any information or data disclosed or delivered to Global Technical Solutions on the phone,digitally or else, isn’t private or proprietary for you.

Limited License To Make Use Of The Global Technical Solutions Website, Materials and Software

As allowed via a Service, you can utilize Materials and Software (as defined below) published around the Global Technical Solutions website, or

provided regarding the an agenda Order which can be readily available for additional purposes as well as susceptible to additional limitations.

General License Limitations

Every other utilisation of the Global Technical Solutions website, Services, Materials or Software, apart from as clearly allowed by Global Technical Solutions is illegitimate. Legal rights to complete, copy, modify, display, transmit, distribute, manufacture, use, purchase are reserved to Global Technical Solution and it is suppliers.

User Responsibility

Regarding the acquiring Services, you agree that you’ll:

Cooperate using the Global Technical Solutions Specialist: We’ll use commercially reasonable efforts to supply the support for you. Our

experience implies that most issues could be remedied because of close cooperation between you and also our specialist. Please listen carefully to

our specialist and stick to the technician’s instructions. You have to make sure the next the weather is true:

1.1 The problem giving rise to now you ask , reproducible on one system, i.e., one cpu using its workstations along with other


1.2 You’ll want understanding concerning the hardware system, any software involved, as well as in the details and conditions all around the

1.3 The entire system, including hardware and software, is open to you and accessible on your part without limit during any telephone discussions with Global Technical Solutions personnel.

Software/Data Backup: You realize and agree that v shall under no circumstance result in any lost or corrupted software or data.

Global Technical Solutions strongly recommends that you simply whatsoever occasions conserve a complete data backup and disaster recovery plan.

Accessibility to Service and Materials Under Pressure Majeure Conditions

You hereby acknowledge that conditions outdoors of Global Technical Solutions reasonable control (e.g., functions of God, a sizable scale outbreak

of the new trojan, strikes, riots, wars, other military action, civil disorder, functions of terrorism, fires, floods, vandalism, sabotage, functions of third

parties, or even the like) could cause significant delays in Global Technical Solutions capability to plan a support session. You hereby release Global Technical Solutions from the and all sorts of liability, and agree that Global Technical Solutions shall not be prone to you or any 3rd party for just about any direct or indirect damages whatsoever, caused by such delays. Global Technical Solutions or its suppliers may, anytime, without warning or liability, restrict using the Service or limit its time of availability to be able to perform maintenance activities and also to maintain session control.

Exclusion From “Services”

“Services” shall not range from the following:

Anything or activity not taught in relation to a Order or Plan Order

Service past the duration limitations identified inside your Order or Plan Order

Problem diagnosis and support that won’t be completed due to a trouble with your pc or any other equipment, or their configuration

that’s beyond our control

Software, such as the operating-system and software put into the registered hardware items that are from scope for that Service Plan

Issues that may and do derive from:

5.1 Exterior causes for example accident, abuse, misuse, or issues with electrical energy

5.2 Usage that isn’t in compliance with product instructions supplied by manufacture

5.3 Failure to follow along with the merchandise instructions supplied by manufacturer or failure to do preventive maintenance

5.4 Problems brought on by using accessories, parts, or components not suitable for the merchandise: or

5.5 Non-Compliance using the Global Technical Solutions engineer instructions for resolving the query.

Guarantee Limitation of Liability

Notwithstanding anything on the contrary, in no event shall Global Technical Solutions be prone to you more than the amounts really compensated on your part to Global Technical Solutions underneath the Plan Order that’s the subject from the dispute.

Limitation on Actions

Any reason for action by you’ve got to be commenced within one (1) year after the reason for action came about or it will be forever waived and barred.

Term and Termination

Global Technical Solutions at its sole election may terminate or suspend your merchandise immediately without warning if, within the sole discretion of

Global Technical Solutions:

(a) you’re in breach of the Conditions and terms (including although not restricted to all policies regarding abuse and acceptable utilisation of the

Service) or any license for 3rd Party Software

(b) your utilisation of the Services are prohibited legally or perhaps is disruptive to, adversely impacts or leads to a malfunction towards the Service, Global Technical

Solutions network, or even the use and pleasure of worldwide Technical Solutions other users

(c) Global Technical Solutions receives a purchase from the court to terminate the Service you use

(d) if Global Technical Solutions unconditionally ceases to give the Service

(e) if you’re no more a worldwide Technical Solutions customer, or

(f) Global Technical Solutions determines that you’re mistreating the Service.

Global Technical Solutions, in the sole discretion, may won’t accept your request the Service, renewal or re-subscription carrying out a

termination or suspension of the utilisation of the Service.


Global Technical Solutions reserves the authority to amend the Terms and Condition, and also the Globaltechnicalsolution Portal anytime by (a) posting a revised form of the

Conditions and terms around the Global Technical Solutions website, or by (b) delivering specifics of any amendment towards the Tos

towards the current email address you provide to Global Technical Solutions regarding the registration. You have the effect of regularly reviewing the

Global Technical Solutions web site to be notified associated with a amendments towards the Conditions and terms. Your utilisation of the Global Technical Solutions

Services after an amendment towards the Conditions and terms will be considered acceptance on your part from the amended Conditions and terms.